![]() ![]() ![]() It might be that you do need the software installed, for Samsung devices that would be "Samsung Kies" or "Smart switch". ![]() It might be that you are using an USB 3.0 or higher port while your phone only supports USB 2.0 It might be that the USB cable is damaged, which you are using for the filetransfer. Out of my experiance with an, Nokia C7 w/ OS: Symbian aswell as Samsung Galaxy S3, S4 and S6 - which are all android: once it shows up in the file explorer, it is a knowen device and hence should work properly on your system to do with it as you please. ![]()
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